Dear Fellow Garden Enthusiast,
At Chaste Tree World, we believe the journey of a fragrant plant—from our carefully tended nursery to the soil of your personal sanctuary—should be as graceful and reliable as the blooms themselves. We understand that you, our valued customer, are not just purchasing a plant; you are investing in a sensory experience, a future memory, and a living connection to nature. Whether you are a home gardener crafting a seasonal perfume border, a landscape designer sourcing a fragrant focal point, or a plant collector seeking a rare Camellia, we are committed to ensuring your selections arrive with vitality and care.
Our delivery process is designed with your passion in mind. We serve a global community of scent-focused gardeners, and every shipment is handled as if we were delivering a personal gift to a friend’s garden.
Our Shipping Options: Tailored for Your Needs
To provide flexibility and cater to different needs, we offer two clear and straightforward shipping methods:
1. Standard Shipping: Swift & Tracked
- Carriers: DHL or FedEx for reliable, door-to-door service.
- Cost: A flat fee of $12.95.
- Transit Time: 10-15 days after dispatch.
- Ideal For: Gardeners who wish to receive their fragrant shrubs, azaleas, or camellias promptly. This option includes full tracking so you can follow your garden’s new arrivals every step of the way.
2. Free Shipping: Economical & Trusted
- Carrier: EMS (Economical Mail Service).
- Cost: FREE on all orders over $50.
- Transit Time: 15-25 days after dispatch.
- Ideal For: Larger orders or patient planners building their fragrant haven. It’s our way of helping you cultivate more beauty for your budget.
Order Processing: Please allow 1-2 business days for us to carefully prepare your plants for their journey. Each plant is inspected, lovingly packed with secure root protection, and given detailed documentation to guide you upon arrival.
Global Reach, Personal Touch
Based in Benton, US, we proudly ship worldwide (excluding only a few remote locations and parts of Asia due to complex phytosanitary regulations). Wherever you are, we treat your order with the attentive detail of a personal garden consultation. Our goal is to bridge the distance, bringing the exquisite scent of Fragrant Camellias, the delicate perfume of Dwarf Gardenias, or the structured elegance of Boxwood directly to you.
Our Promise of Quality & Support
We stand behind every Fragrant Azalea and Cold-Hardy Camellia we send. Your satisfaction is the root of our business.
- Healthy Arrival Guarantee: Our plants are nurtured for resilience. Should any plant arrive in compromised health, please contact us immediately.
- Hassle-Free Returns: If you are not completely delighted, we accept returns within 15 days of receipt.
- Expert Guidance: With your order, you receive not just a plant, but a partner. Our detailed care instructions are designed to help your fragrant selections thrive and flourish in your specific climate.
Ready to Begin Your Fragrant Journey?
Explore our curated collections—from Fragrant Tree Selections to Camellias for Hedges & Screens—and envision the aromas that will soon grace your garden. From the moment you place your order to the day you unbox your living treasures, our team is dedicated to making the process seamless, transparent, and filled with anticipation.
Thank you for allowing Chaste Tree World to be a part of your story—a story where fragrance meets flourishing.